Marc Gordon Negotiation Most recently he can be

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Marc Gordon Negotiation Most recently he can beMost organizations know customer experience matters, but too often it gets siloed into one department or left to chance. Marc Gordon helps fix that. An internationally recognized customer experience strategist and keynote speaker, Marc teaches leaders how to create a culture where every employee becomes a CX champion. With more than 25 years of marketing and communications expertise, hes worked with global brands like Microsoft, Chanel, Hilton, and

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